What is ISO?
ISO is an abbrevation of International Organization for Standardization. It is located in Switzerland and was established in 1947 to develop common international standards in many areas. Its members come from over 120 national standards bodies. ISO's purpose is to facilitate international trade by providing a single set of standards that people everywhere would recognize and respect.

ISO 9001:2000
The new ISO 9001:2000, a significantly changed standard for business has superseded the existing 1994 version. The revised standard will require and recommend substantial modifications and enhancements to your organisations document and data control including the business performance structure.

Whats New?
Significant improvement to the previous ISO framework is the focus on the Voice of the Customer, Measurement, Analysis and the Continuous Improvement requirement. The ultimate goal of sustained customer confidence and satisfaction will be embedded throughout the entire ISO 9001:2000 framework.

ISO 14001
ISO 14001 environmental management standard developed by the International Standards Organisation focuses on organisational behaviour and how this behaviour is managed to prevent damage to the environment. These organisations implement their environmental management systems in accordance with the requirements of ISO 14001 voluntarily and thereby provide proof of their conformance to internationally acceptable environmental practices, taking responsibility for their organisations impact on the environment and making continuous improvement a way of life for the organisation.

Many organisations worldwide are realising the importance of implementing, maintaining and managing a recognised and measurable environmental management system based on the requirements of the internationally recognised environmental management system ISO 14001.

Achieving certification gives these organisations a competitive edge when trading internationally.